Shipping policy
Delivery Expectations
Mavexi is operated by Pearl Architectural Design.
Last updated: September 5, 2026
The guide below follows each stage of a typical store interaction.
Stage 1
Order processing and cutoff
Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.
Stage 2
Shipping cost
Free Standard shipping is available on all eligible orders with no minimum order amount. Estimated delivery is 3–5 business days after processing.
Stage 3
Delivery estimates and tracking
Estimated delivery is 3–5 business days after processing. Available tracking information is sent to the contact details supplied at checkout. Carrier events, severe weather, address issues, and events outside our control can affect an estimate.
Stage 4
Shipping area and address accuracy
We currently describe service for United States. Customers must enter a complete and deliverable address. Checkout availability and the final shipping amount control when a destination is not eligible.
Stage 5
Shipping origin and fulfillment
Orders ship from 4270 Timber Ridge Rd, Crestwood, Kentucky, 40014, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. Pearl Architectural Design fulfills orders according to the published method and stated shipping origin.
Stage 6
Shipping support
Contact support@mavexi.shop or 916-739-6636 with an order number if shipping assistance is needed. Pearl Architectural Design is located at 4270 Timber Ridge Rd, Crestwood, Kentucky, 40014, United States.